If your product is damaged and you need to make a claim.

1. Go to https://www.bjornborg.com/returns

2. Log in to see your order

3. Select the item/s to claim

4. Upload a photo of the damaged product along with a written description, clearly showing the issue

5. Please do not send the claim in return to us

6. Once our customer service has handled and approved your claim, we will contact you and make a refund